Questions Relating To Returns
LiPo batteries can only be returned to Pulse Battery when approved by our staff. Damaged and / or faulty LiPo batteries should never be returned due to the possible risk of a LiPo fire. If you have a damaged or faulty LiPo battery that needs warranty
We recommend insuring the item(s) you return for the appropriate value to properly protect you from transit damage. If the carrier damages or loses your return, it will be the carriers sole responsibility for the item at hand. HeliDirect will offer n
Need to return an item? No problem - you don't even need to contact our team to setup a return, as our website makes it easy. Follow the below easy steps to setup a return - it's that simple! Step #1: At the bottom of the HeliDirect page, select "Cre