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Faulty / Defective ItemsUpdated a year ago

For any item that is faulty or damaged in reference to warranty related issues, please contact our customer service department for help, as every manufacturer differs in terms of how warranty is processed & handled.

Please note that certain / select products we carry may be replaced or repaired direct via the manufacturer, no matter when the item / product was purchased.

In the case of product(s) that requires direct manufacturer support for warranty repair or exchange, our staff will provide all contact details for the customer, and the customer will be required to facilitate warranty support via the manufacturer / vendor per the policies we are required to contractually follow.

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