Return of Fragile ItemsUpdated 2 years ago

In regards to returning fragile items that can be easily damaged, it is the customer’s sole responsibility to ensure that the package is packed and sealed safely, as any damage via return shipping will not be accepted. If a damaged item is received, it will be returned to the original shipping address, and will need to be settled via the customer through the shipping agent used.

HeliDirect will not be involved in any claims, refunds, credits or otherwise for return shipping damage.