All articles

Local Warehouse Pick Up

How Long Does It Take To process A Local Pick Up Order?

If you have placed an online (or over the phone) Local Warehouse Pick Up Order, please allow (1) hour for our shipping team to process & pack your order for pick up. If this is not possible, please note that a wait time may be involved upon arrival a

Can I Stop In and Order Direct at Your Warehouse?

Please place all orders online and select "Local Warehouse Pick Up" for all local pick up orders. Our warehouse staff do not have the ability to place orders direct, so you will either need to place an order online and select "Local Warehouse Pick Up

What Is the Latest Time I Can Pick Up My Order?

For Local Warehouse Pick Ups, our team departs the warehouse at 5:00pm, so please be sure to arrive before 5:00pm to pick up any order placed online with the "Local Warehouse Pick Up" option.

What Do I Need To Pick Up My Order?

If you have created an online order and selected "Local Warehouse Pick Up," we will need your order number that was received at order confirmation when you arrive to pick up your order. For fraud verification purposes, please also bring the credit ca

Do You Have A Retail Store I Can Shop?

Sorry - we are currently warehouse based, so we do not have the ability for customers to arrive and shop through our facility. If you place your order online and you are local to our area, you can drop by our warehouse and pick up your order direct.

I Mistakenly Selected "Local Warehouse Pick Up" With My Order

If you have mistakenly selected "Local Warehouse Pick Up" when placing your order and you are not locale to our area, please contact our customer service team for support. We can either accept payment for shipping, or we can cancel your order and all

Local Warehouse Order Pick Ups

Our Middletwon, IN facility offers local pick ups for customers locale to our area, and can be selected at checkout as a "Local Pick Up" option. For all local pick ups, our staff requires adequate time to process your order for release. When placing