My Order Arrived with Shipping Damage
If you have received an order that has been damaged in transit by the carrier, please keep the package and all contents that were delivered and contact our staff. In the case of a high value item that was damaged or lost due to in transit shipping da
Can I Change the Address of My Shipped Order?
If your order has shipped and has left our warehouse, we do not have the ability to modify / change the address. This is due to fraudulent orders that are placed with valid shipping information, only to be changed by the end user once the order has s
My Order Has Shipped to the Wrong Address
If your order has shipped to an incorrect address, please contact our customer service team for support so we can notate your order and check for options. Due to high levels of attempted fraud, we cannot alter a shipping address once an order is in t