If you have received an order that has been damaged in transit by the carrier, please keep the package and all contents that were delivered and contact our staff.
In the case of a high value item that was damaged or lost due to in transit shipping da

If you have received an order that has been damaged in transit by the carrier, please keep the package and all contents that were delivered and contact our staff.
In the case of a high value item that was damaged or lost due to in transit shipping damage, our staff will likely file a claim with the carrier, and will need the customer to keep the damaged box &amp; contents until the claim has been completed.
In the case of damaged or missing items in relation to in transit carrier damage, our staff will happily support you in the recovery of these items by replacing any lost / damaged items once all matters have been addressed in relation to this claim.

My Order Arrived with Shipping Damage

If your order has shipped and has left our warehouse, we do not have the ability to modify / change the address. This is due to fraudulent orders that are placed with valid shipping information, only to be changed by the end user once the order has s

If your order has shipped and has left our warehouse, we do not have the ability to modify / change the address. This is due to fraudulent orders that are placed with valid shipping information, only to be changed by the end user once the order has shipped.
Due to high levels of attempted fraud, once an order has been shipped, we do not have the ability to alter any aspect of the deliver to address.

Can I Change the Address of My Shipped Order?

If your order has shipped to an incorrect address, please contact our customer service team for support so we can notate your order and check for options.
Due to high levels of attempted fraud, we cannot alter a shipping address once an order is in t

If your order has shipped to an incorrect address, please contact our customer service team for support so we can notate your order and check for options.
Due to high levels of attempted fraud, we cannot alter a shipping address once an order is in transit. However, we can do our best to recall the parcel via the noted carrier used for shipping, and once returned, we can look into re-shipment options based upon corrected delivery information.
In the case of an order shipping to an incorrect address, it can take upwards of (2) weeks for an order to be &quot;Returned To Sender,&quot; so we ask for your patience in matters like this, as we have no control over this noted time frame.

My Order Has Shipped to the Wrong Address

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My Order Is Delayed - What Do I Do?

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How to setup iKON Governor ?

Utilizing A Power Back Up System with the iKON2

Pitch Settings In "Transmitter Setup" Page Show Aileron / Elevator Movement

"Rudder Output Limit Reached" via iKON Event Log

Why Are the New SPM46XX Receivers for Telemetry Recommended vs. the Spektrum TM1000?

I'm Encountering Difficulty Binding Spektrum Satellite Receivers with My iKON

Which iKON2 Is Right for Me?

Utilizing AUX Channel for LED Lights / Night Flights

Transmitter Activated Buzzer with iKON

Installing the SwitchGlo with Limited Channels Available

Scale Helicopters & Configuring Retractable Landing Gear

I Crashed My Helicopter; How Do I Know My iKON2 Is Safe to Fly?

What RPM Sensors Work with the iKON2?

Are Firmware Updates Necessary or Mandatory?

How To Upgrade Firmware to Receive Updated Features

What's the Difference Between the iKON V1 & iKON V2?

iKON Not Powering On or Being Recognized by iKON Software

"Vertical Sensor Out of Range / Auto Level & Rescue Not Available" Warnings

Why Does My Tail Wag, No Matter What Gain Value Is Set?

What Should I Set My Tail Gain To?

Software Controlled Tail Gain vs. Transmitter Controlled Tail Gain

iKON Flybarless Support

Safely Storing LiPo Batteries

What Is A Storage Charge?

Safe LiPo Battery Charging Rules

How To Determine Amperage Charge Rates

Discharging & Disposing of LiPo Batteries

Pulse Battery Support

Why can’t I run the helicopter? Turn the stop switch, the motor does not turn？

My Helicopter is an old Align model, and it uses a green Phoenix ESC. Why is it useless to increase the speed on the flight controller?

I supply BEC power (including 2s battery function) and plug it into the receiver, why the servo is weak?

Should I set the stop switch on my transmitter？

I removed the blades and run the helicopter to test , why can’t I do that？

Why is the flight controller not corrected after correct debugging？

Why the swashplate servo do not move? Only the tail servo move.

Why flight controller light is red flashing after testing complete？

FlyWingRC 450 GPS signal Flashing Yellow/Won't Acquire Signal

FlywingRC Support

Products

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I Did Not List an RMA Number with My Return

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Returning LiPo Batteries

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Can I Stop In and Order Direct at Your Warehouse?

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I Mistakenly Selected "Local Warehouse Pick Up" With My Order

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