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HeliDirect Help Center

Ordering

What Payment Methods Does HeliDirect Accept ?

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What's Paypal Credit?

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Is It Safe to Shop with HeliDirect?

Can a gift card be used to pay for shipping and taxes?

How do I check my gift card balance?

Can a gift card be used more than once?

Can a gift card be used to buy a gift card?

Can gift cards be used in conjunction with a discount code?

Can I apply a discount code to my gift card purchase?

Can more than one gift card be used towards a purchase?

What Is A Gift Credit?

How To Use A Gift Credit Code

Can I Use My Gift Credit with A Phone Order?

My Order Is Delayed - What Do I Do?

My Order May Be Lost - What Do I Do?

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Signature Required Waiver

My Order Arrived with Order Errors or Product Damage

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International Customers - Will I Pay Taxes On My Order?

UPS Brokerage Fees - Canadian Customers

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Questions About Taxes & Customs / Duty Fees

Battery Safety

Safety In Use of Products

Liability

Liability Information

How to setup iKON Governor ?

Utilizing A Power Back Up System with the iKON2

Pitch Settings In "Transmitter Setup" Page Show Aileron / Elevator Movement

"Rudder Output Limit Reached" via iKON Event Log

Why Are the New SPM46XX Receivers for Telemetry Recommended vs. the Spektrum TM1000?

I'm Encountering Difficulty Binding Spektrum Satellite Receivers with My iKON

Which iKON2 Is Right for Me?

Utilizing AUX Channel for LED Lights / Night Flights

Transmitter Activated Buzzer with iKON

Installing the SwitchGlo with Limited Channels Available

Scale Helicopters & Configuring Retractable Landing Gear

I Crashed My Helicopter; How Do I Know My iKON2 Is Safe to Fly?

What RPM Sensors Work with the iKON2?

Are Firmware Updates Necessary or Mandatory?

How To Upgrade Firmware to Receive Updated Features

What's the Difference Between the iKON V1 & iKON V2?

iKON Not Powering On or Being Recognized by iKON Software

"Vertical Sensor Out of Range / Auto Level & Rescue Not Available" Warnings

Why Does My Tail Wag, No Matter What Gain Value Is Set?

What Should I Set My Tail Gain To?

Software Controlled Tail Gain vs. Transmitter Controlled Tail Gain

iKON Flybarless Support

Safely Storing LiPo Batteries

What Is A Storage Charge?

Safe LiPo Battery Charging Rules

How To Determine Amperage Charge Rates

Discharging & Disposing of LiPo Batteries

Pulse Battery Support

Why can’t I run the helicopter? Turn the stop switch, the motor does not turn？

My Helicopter is an old Align model, and it uses a green Phoenix ESC. Why is it useless to increase the speed on the flight controller?

I supply BEC power (including 2s battery function) and plug it into the receiver, why the servo is weak?

Should I set the stop switch on my transmitter？

I removed the blades and run the helicopter to test , why can’t I do that？

Why is the flight controller not corrected after correct debugging？

Why the swashplate servo do not move? Only the tail servo move.

Why flight controller light is red flashing after testing complete？

FlyWingRC 450 GPS signal Flashing Yellow/Won't Acquire Signal

FlywingRC Support

Products

Return Policy

Do I Need to Inclue My Original Invoice or a Note Regarding My Return?

I Did Not List an RMA Number with My Return

Returns Requiring Testing

Product Condition of Non Warranty Returns

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Return Processing Time

Faulty / Defective Items

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Returning LiPo Batteries

Insuring Your Return

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LiPo Battery Returns

Packaging Your Return

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When Will My Order Ship?

Shipping Time Frames

Do International Customers Qualify for Free Shipping?

APO / FPO Military Addresses & Free Shipping

What Shipping Methods are used for Free Shipping?

What Qualifies for Free Shipping?

Free Shipping

How Long Does It Take To process A Local Pick Up Order?

Can I Stop In and Order Direct at Your Warehouse?

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I Mistakenly Selected "Local Warehouse Pick Up" With My Order

Local Warehouse Order Pick Ups

Local Warehouse Pick Up

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