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International Customs & Tax Info

5 articles

Articles

What Happens If I Don't Pay Customs Fees / Taxes?

Some countries have very expensive customs fees or duty fees, and at times, the fees may be more than you expected for your order. We are sorry to hear about this, but it is the customer’s responsibility to be informed of such fees. If the order is r

International Customers - Will I Pay Taxes On My Order?

Your order may be subject to local customs fees, duties, taxes or brokerage fees. As a customer, it is your responsibility to evaluate these possible fees, as HeliDirect bears no responsibilities for any fees, duties, taxes or brokerage fees placed u

UPS Brokerage Fees - Canadian Customers

For Canadian customers that use UPS as a carrier, brokerage fees will be applied to the parcel before the parcel is released by UPS, once arriving within Canada. These brokerage fees relate to UPS not being a bonded carrier within Canada, and in such

Will HeliDirect Declare A Low Value with My Order?

Please be aware that all orders shipped from our facility are shipped at full customs value with all proper documentation and paperwork. HeliDirect cannot / will not falsify any paperwork, documents or pricing, so please be aware that customs fees ma

Questions About Taxes & Customs / Duty Fees

For all international orders outside the USA, certain duty fees or customs fees may be required upon delivery of your order. Please understand that we have no control over any duties, taxes, brokerage fees, or other such customs fees, and cannot be h